KYC & AML Policy

When verification is required

• Before your first withdrawal, or before a large payout.
• When account details, a phone number or a payment method changes.
• When deposits or bets look inconsistent with the account history.
• Where we need to confirm your age or country of residence.

Documents we may ask for

• Government photo ID showing your name and date of birth.
• Proof of address dated within the last three months.
• Proof of ownership of the payment method used.
• Source-of-funds evidence for unusually large deposits.

Documents are handled confidentially and stored under the retention rules in our privacy policy.

Our AML controls

• Payments only to and from methods held in the account holder's own name.
• Monitoring for structured deposits, rapid deposit-and-withdraw patterns and low-turnover cash-outs.
• Screening against sanctions and politically-exposed-person lists.
• Blocking third-party, anonymous and duplicate-account funding.

If activity is suspicious

We may pause withdrawals, request further evidence, restrict features or close the account, and we report to the relevant authorities where the law requires. We are not always able to explain the detail of an ongoing investigation.

Your part

Register with your real details, keep your contact information current, and respond to verification requests promptly — this is the fastest route to smooth withdrawals.